There are two videos here, both of which offer concrete advice on how to deal with severe undocumented features in applications. Not our applications, of course. Applications from other software vendors.
The first video (Tech Support Video #1) offers the student sound advice on dealing with moderate to severe undocumented features. The second video (Tech Support Video #1) takes the student one step further and demonstrates, quite graphically, how to deal with undocumented features of any severity level. While these videos are here for the taking, you, the user, are completly responsible for the results of any support work you undertake.
 Tech Support Video #1 |
 Tech Support Video #2 |